Privacy Policy

Last updated: February 13, 2026

Overview

Aessencelab ("we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your information when using SoundTap.

Information We Collect

We only collect anonymous usage data and do not collect any personally identifiable information (such as name or email address).

App Usage Data

SoundTap stores your audio settings (volume, routing, EQ) locally on your device. This data is not uploaded to our servers.

Anonymous Analytics

We may collect anonymous usage statistics (such as feature usage frequency, app launch counts) to improve the product experience. This data is fully anonymized and cannot be traced to individuals.

Crash Reports

If the app crashes, we may collect anonymous crash reports to improve stability. These reports do not include personally identifiable information.

How We Use Information

  • • Provide and improve SoundTap services
  • • Diagnose and resolve technical issues
  • • Analyze app performance and user experience
  • • Process payments and license validation

Data Storage and Retention

  • • Local data: Your audio settings and preferences are stored on your device under your full control
  • • Anonymous data: Anonymous usage statistics and crash reports are retained during your account lifetime
  • • Payment information: Processed by third-party payment processors; we do not store your credit card information
  • • Data deletion: You can delete locally stored data at any time, or contact us to delete server-side anonymous data

Data Security

We use industry-standard safeguards to protect your data. Payment details are transmitted over encrypted connections, and we do not store your credit card data.

Third-Party Services

SoundTap uses these third-party services:

  • • Paddle / LemonSqueezy: payment processing
  • • Sparkle: automatic updates (direct-download build only)

Children's Privacy

SoundTap is not intended for children under 13 years of age. We do not knowingly collect any information from children under 13. If you are a parent or guardian and discover that your child has provided us with information, please contact us and we will promptly delete such information.

Your Rights

You have the right to:

  • • Access the data we hold about you
  • • Request deletion of your data
  • • Opt out of data collection where applicable
  • • Export your settings data

EU User Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following additional rights:

  • • Right of access: Obtain a copy of the data we hold about you
  • • Right to rectification: Request correction of inaccurate data
  • • Right to erasure: Request deletion of your data ("right to be forgotten")
  • • Right to data portability: Receive your data in a structured, commonly used format
  • • Right to restriction: Restrict data processing in certain circumstances
  • • Right to object: Object to data processing based on legitimate interests
  • • Right to withdraw consent: Withdraw your consent at any time

To exercise these rights, contact support@aessencelab.com. We will respond to your request within 30 days.

California User Rights (CCPA)

If you are a California resident, you have the following rights:

  • • Right to know: Learn about the categories and specific pieces of personal information we collect
  • • Right to delete: Request deletion of personal information we have collected about you
  • • Right to opt-out: Opt out of the "sale" of personal information (we do not sell personal information)
  • • Right to non-discrimination: Not receive discriminatory treatment for exercising CCPA rights

To exercise these rights, contact support@aessencelab.com.

Contact Us

If you have any questions about this privacy policy, contact us at support@aessencelab.com.

Policy Updates

We may update this policy from time to time. Significant changes will be announced through in-app notices or email.